Lead Time Improvement in Special Projects

Special projects by definition manage activities that not repetitive. So the firm establish the following goals for this area:

• Improve airfreight lead time from USA 12%
• Maintain the cost competitiveness.

Building a control tower that work in 2 shifts 7 days a week, allow us:

• Take advantage of working in the afternoon at the same time that suppliers in USA which means faster communication and accelerate shipments.
• Using Fridays to speed shipments.
• Sometimes we got to move materials before USA weekend, so the shipments was traveling during the weekend.

Our solution delivered the following value:

• Airfreight lead time from USA was improved 13%
• No extra cost, because the control tower is part our standard service.
• Avoiding project delays and the risk of penalties.
• Better flexibility.
• Higher customer satisfaction.